No – all posted rates are valid 24/7 with no additional fees for morning or evening commuting hours. The tolling gantry is located at the bridge's west end near the Riley Road entrance.Īre there extra fees to travel during primary commuting hours? Each transaction will be photographed for accuracy and transaction verification. Multi-axle trucks and vehicles with trailers will be charged based on the number of axles. Vehicles without a registered E-ZPass or I-PASS will be mailed an invoice for their travel fees to the address on file with the Bureau of Motor Vehicles. The new Cline Avenue Bridge will accept E-ZPass and I-PASS to maximize convenience for consumers and deliver the lowest travel fee. Without a toll plaza, how would I pay the toll? When you pass underneath the toll gantry, the transponder is read and your account is debited with the toll amount. Click here to learn more about the big changes we're rolling out.Electronic toll collection is an automatic way to collect tolls through a device called a transponder. We've also made it faster and easier to get a TxTag. With the new, you'll find more options for managing your account online, even from your cell phone.
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For assistance with the new site, please visit our New Features page and download our New Website Customer Guide. We apologize for any inconvenience and thank you for your patience and cooperation as we are working to resolve the issues as quickly as possible.
If this occurs and you have a TxTag account, please contact the TxTag Customer Service Center at 88 to request the TxTag rate. This issue may result in a bill from another toll agency for your travel on their roadways. TxDOT has identified an issue affecting a small percentage of TxTag accounts which is not allowing tolls to post to your account if you drive on other toll agency's roadways. Customers who opted in for AutoPay may see multiple replenishments within a short period of time in order to cover the cost of toll usage. Toll transactions incurred during this transition will be posted to customer accounts in the coming weeks.
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Please see the TxTag License and Use Agreement for replenishment amounts. If you add a credit card on a TxTag account and opt in for Auto-Replenishment, your credit card will automatically be charged for the replenishments needed to pay your outstanding balance and to keep your account above the replenishment threshold level. Payments that were made prior to November 18 may appear on your account with a later date than the actual paid date. Please note, late fees will not be assessed during this time. This may cause increased call wait times for our customers. TxTag is currently experiencing a high call volume due to our recent system transition. Please contact the TxTag Customer Service Center at or by calling 88 regarding any questions. Customers will begin receiving statements online or by mail, which may include toll transactions not previously billed dating back to May 2021.Ĭustomers may also receive bills from other toll authorities regarding toll travel, but never for the same transactions billed by TxTag. Thank you.ĭue to quality control measures after the system transition earlier this year, it has taken longer than anticipated to generate statements for toll usage. The team is working to resolve the issue and apologize for any inconvenience. The TxTag Customer Service Center is currently experiencing intermittent phone issues. Thank you!Ĭlick here for an Important Message from TxTag. We apologize for the inconvenience and appreciate your patience. During these times, will be down and customers will not be able to access accounts, pay a toll bill or make other payments. 1 a.m., beginning on Thursday, June 23. TxTag will be undergoing weekly maintenance every Thursday from 9 p.m. The office will reopen on Tuesday, Jat 7 a.m. The TxTag Walk-In Centers will be closed on Monday, Jin observance of Independence Day.
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